1. Company Information

Swroopansh Techno Carft (OPC) Private Limited
Second Floor, Plot No. 14,
New Vasavi Colony, Kakaguda,
Karkhana, Secunderabad,
Telangana – 500015, India

Business Activity: Online sale of grocery products.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Details (processed securely via payment gateway)

B. Technical Information

  • IP Address
  • Browser type and device information
  • Website usage data
  • Cookies and tracking data

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling orders
  • Delivering products
  • Customer support and communication
  • Sending order updates and confirmations
  • Improving website functionality and user experience
  • Preventing fraud and unauthorized transactions
  • Complying with legal obligations

We do not sell or rent your personal data to third parties.

4. Payment Security

All online payments are processed through secure third-party payment gateways.

We do not store your debit/credit card details on our servers. Payment processors follow industry-standard encryption and security practices.

5. Sharing of Information

We may share your information only with:

  • Courier and delivery partners (for order fulfillment)
  • Payment gateway providers
  • Government authorities if legally required
  • Service providers assisting in website operations

These parties are obligated to protect your information.

6. Cookies Policy

Our website may use cookies to:

  • Improve browsing experience
  • Analyze website traffic
  • Remember user preferences

You may disable cookies in your browser settings, but some website features may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Comply with legal and regulatory requirements

8. Data Protection

We implement reasonable security measures to protect your data from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communications

To exercise these rights, contact us using the details provided above.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective once posted on this page.