This Shipping Policy applies to all orders placed through the website of Swroopansh Techno Carft (OPC) Private Limited (“Company”, “we”, “our”, “us”).

We are pleased to offer Free Shipping across India on all eligible orders.

1. Shipping Coverage

We currently deliver across all serviceable locations in India.

Delivery availability depends on courier partner serviceability in your area. In rare cases where delivery is not possible, our team will contact you and process a full refund if payment has already been made.

2. Free Shipping

  • We offer FREE shipping across India.
  • There are no additional shipping charges unless specifically mentioned during checkout.
  • Any special handling or bulk delivery requirements may involve additional charges (if applicable), which will be communicated in advance.

3. Order Processing Time

  • Orders are processed within 1–3 working days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • You will receive an order confirmation via email/SMS after successful placement.

4. Delivery Timeline

Estimated delivery time:

  • Metro Cities: 3–5 working days
  • Other Cities & Towns: 5–7 working days
  • Remote Areas: 7–10 working days

Delivery timelines are estimates and may vary due to:

  • Location accessibility
  • Courier partner delays
  • Weather conditions
  • Government restrictions
  • Natural calamities

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation
  • Tracking details via email/SMS

You can track your order using the tracking link provided.

6. Delivery Guidelines

  • Please ensure that your shipping address and contact number are accurate.
  • If delivery attempts fail due to incorrect address or unavailability, re-delivery may be attempted based on courier policy.
  • In case of repeated failed delivery attempts, the order may be returned to us.

7. Damaged Packages

If you receive a package that appears damaged:

  • Do not accept the package if visibly tampered.

Claims must be made within 24 hours of delivery with proper proof (photos/videos).

8. Bulk Orders

For large or bulk orders, delivery timelines may vary. Our team may contact you separately to coordinate shipping arrangements.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice.